User Terms

Effective Date: 01 January 2025 Welcome to Digital Duniya Online Solutions. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing or using our platform, you agree to be bound by these Terms. 1. Acceptance of Terms By using our website or services, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree, you must stop using the platform immediately. 2. Eligibility You must be at least 18 years old to use Digital Duniya Online Solutions. By accessing our services, you confirm that you meet this requirement. 3. Services Offered Digital Duniya Online Solutions provides WhatsApp-based business communication and marketing services, including but not limited to: Bulk messaging solutions Chat automation and AI-powered responses Personalized marketing campaigns Task assignment and performance tracking We reserve the right to update, modify, or discontinue any service at any time without prior notice. 4. User Responsibilities By using our platform, you agree to: Provide accurate and complete information during registration Comply with all applicable laws and regulations Not misuse the platform for spamming, harassment, fraud, or any unauthorized or harmful activities 5. Account Security You are responsible for maintaining the confidentiality of your login credentials. Digital Duniya Online Solutions shall not be liable for any loss or damage arising from unauthorized access to your account. 6. Payments and Refunds Users agree to pay all fees related to the selected services All payments are non-refundable, unless otherwise specified in a written service agreement 7. Intellectual Property Rights All content on the Digital Duniya Online Solutions platform, including text, graphics, logos, software, and designs, is the property of Digital Duniya Online Solutions or its licensors. Unauthorized use is strictly prohibited. 8. Privacy We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data. 9. Limitation of Liability Digital Duniya Online Solutions shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our platform or services. 10. Termination We reserve the right to suspend or terminate your access to our platform, without prior notice, if you violate these Terms or engage in any unlawful or harmful activities. 11. Governing Law These Terms shall be governed by and interpreted in accordance with the laws of India. 12. Changes to Terms We may update these Terms from time to time. The latest version will always be available on our website. Continued use of the platform constitutes acceptance of the revised Terms.